Below you will find the answers to questions we get asked most frequently. If something isn’t clear, or you have a query which isn’t covered below, feel free to contact us by any of the means outlined on our Contact Page.
Q. What is included in the package price?
Generally our packages include the following:
Accommodation with full Irish breakfast
Luxury vehicle and all related costs such as fuel, parking, road tolls.
Fully qualified driver guide, and all driver guide expenses
All local taxes
Entrances to attractions are not included unless specified on the itinerary.
Q. Do we book flights?
We do not book air travel but are happy to assist with any information required. In recent years we experienced a massive trend of clients using air miles for travel. While many guests book their air travel online, you should contact your travel agent for the best advice and fares.
Q. Once we have received a price, for how long is the price valid?
The price quoted for a tour is valid for 14 days from the date it was received.
Q. What if we need to cancel our booking?
For full details of our cancellation policy, please read our “Terms and conditions”.
Q. What is the minimum number of people required to take part in a tour?
Tours can be for any group size from 1 person upwards.
Q. Do you arrange tours for families with young children?
We welcome family groups. When booking a tour, please ensure that you have specified the type of room(s) required and if you require extra beds/cots. Under EU regulations any children that are older than three and younger than twelve, but shorter than 4’5″ or 135cm must use a child seat or a booster cushion to travel in a car.
Q. What type of accommodation will we be staying in?
All of our tours are personally planned for each of our clients. We give clients the opportunity to stay in a wide range of accommodation, from Farmhouse to B&Bs, 5* Hotels, Castles and Country Manor Homes. All of the accommodation we use is of a high standard and top in their class, we personally inspect each property to ensure their standards are to our requirements.
Q. Do we have to eat at the hotel in the evenings.
Dinner is not included in the cost of your tour unless specified in your itinerary.
Q. Are family rooms available?
Not all hotels have family rooms. Some may have suites or adjoining rooms, but availability varies, particularly if you are staying in remote locations. We will ensure that the rooms booked for you meet your needs and will discuss the various options at the time of booking.
Q. Who pays for the rooms and when?
Your accommodation is generally included in our package. The rooms will have been pre-paid before your arrival or the guide will have a voucher.
Q. Is breakfast included?
Full Irish Breakfast is always included in your tour package, if you have to depart early on your last day breakfast could be omitted depending on your departure time from your accommodation.
Q. Will we have our own bathroom?
All of the accommodation included in your package will have en-suite bathroom facilities. In some properties, bathrooms may contain a shower, hand basin and toilet. If you require a bathtub/shower, please advise in the planning stages so that we can ensure that appropriate rooms are allocated to you.
Q. Can you cater for special dietary requirements?
Please advise at the time of booking if you have any dietary or other requirements, so that hotels can be informed in advance of your arrival.
Q. Will we have access to the internet at our hotels?
This varies. Most hotels have Wi-fi available but some rural hotels may not. If you require internet please check with us when booking.
Q. How do you create the itineraries?
All itineraries are customized to meet the requirements of our clients. They are planned at the pace you require and incorporate the sights and attractions you desire. We will prepare one itinerary and one revision free of charge. Subsequent itineraries will be charged with the cost taken off the tour when booked.
Q. At what stage is availability confirmed?
Availability is confirmed before your deposit is paid.
Q. Where do tours start from?
Tours can start or finish at any location within the Republic of Ireland/Northern Ireland, as specified by you.
Q. How many attractions are included per day?
The number of attractions included in your personal itinerary will depend upon the pace you specify, the time you wish to start and end each day whether you like to stop for lunch and the distances between locations. On average, tours have around 3 attractions per day.
Q. Ireland is a small country, why are travelling times so long?
Many roads in Ireland especially the picturesque areas are very windy and narrow and often have just one lane for two way traffic.
Q. We wish to extend our stay before or after the tour. Can you book the hotels and include them in the itinerary?
We frequently book pre and post tour hotels for our clients.
Q. What language will our driver be speaking?
Please note that unless otherwise specified, your driver guide will be English speaking. Guides fluent in other languages are available on request.
Q. How much luggage do I bring?
Most clients bring one large suitcase and one piece of hand luggage. Clients are asked to bear in mind the size of their group and therefore the size of the vehicle used. Most hotels in Ireland do have elevators, if they don’t luggage may have to be taken to rooms via staircases (your guide or the concierge will assist you).
Q. What clothes should I bring?
Clients are advised to bring a waterproof coat and several layers of clothing as the weather can be very changeable at anytime of the year, even in the summer. It is also advisable to bring sturdy footwear as many of the attractions will require walking on uneven ground. Most restaurants and hotels will accept casual clothing. Some fine dining establishments may require gentlemen to wear a jacket and tie.
Q. What and how much cash should I bring?
The currency in Ireland is Euro, if your tour goes into Northern Ireland it is Sterling. ATMs are very widely available throughout Ireland there is no need to bring large quantities of currency.
Q. Should I bring traveller’s cheques?
Travellers cheques are difficult to cash and not advised. Also, exchange rate for travellers cheques is not as good as using an ATM.
Q. Will our Credit Cards be accepted in Ireland?
Most major credit cards are accepted in hotels and shops in Ireland. (Some may not accept American Express Cards). Some pubs and small restaurants only deal in cash and may not accept credit cards.
Passports & Visas
Q. Do I need a passport/visa?
Passports are required by all foreign nationals visiting Ireland. Passports do not need to be shown if you are entering Northern Ireland from the Republic of Ireland. It is advised to contact your Embassy or travel advisor before travel regarding passports/visas required before travelling.
Q. When should we pay the deposit and final payment for our tour?
On booking we ask for a 10% deposit. Your balance is due 56 days before arrival. If you are booking within eight weeks (56 days) of the start of the holiday full payment of your tour is required (Please review our Terms & Conditions) The deposit is non-refundable (Please review our Terms & Conditions)
Q. What forms of payment do you accept?
We can accept MasterCard or Visa credit cards. All credit card transactions are subject to a 3% charge.
To avoid credit card charges we also accept bank to bank wire transfers in Euro, the client is responsible for wire transfer charges incurred.
Q. Are your prices in Euro or dollars?
We are based in Ireland and accept payments from countries throughout the world so prices and payments are in our local currency Euro.
**Because of payments being staggered your bank will process your payment amount based on the present exchange rate [euro v dollar] at the rates and commission as per your cardholder agreement. Your balance may therefore rise or fall in accordance with the currency exchange rate.
Q. How will we receive confirmation of our booking?
Once we have your accommodations booked and confirmed we will contact you for your deposit.
Q. Will I be able to charge my phone and camera in Ireland?
In Ireland the electrical supply is at 240V and an appropriate adaptor will be required to charge your electrical appliances.
Q. When do the tours start?
Tours may start or finish on any day to suit your requirement this is your private tour, your private driver, your private vehicle. Our tours have no set arrival or departure dates and are planned around your individual requirements. When planning your tour we will do our best to ensure that your itinerary reflects the opening times of attractions.
Q. Do we need travel insurance?
We recommend that clients take out travel insurance before paying their deposit to cover all circumstances if they need to cancel their tour, or for any illness which may occur during their time in Ireland. Very occasionally departures from airports may be disrupted by unforeseen circumstances such as heavy snow, airport closures etc. We recommend that our clients take out appropriate travel insurance to cover all events(see below).
Q. What precautions should I take when travelling in Ireland?
Ireland is a safe country to visit with a low crime rate. In large cities you need to take the same precautions as you would in any other city in the world.
Q. How long is a typical days touring?
The length of each day varies according to our clients wishes. Generally our guides work from 9.00am to 5.30pm although there is flexibility as some days will involve large distances and later arrival at your hotel.
Q. What time will we be picked up from our hotel each day?
You should arrange this with your driver at the end of each day.
Q. What is the cost of lunch and dinner and where do we eat?
Your guide will be able to inform you of the best options for lunch and dinner at any location. You will need to discuss your preferences with the guide so that he/she knows whether you like a quick snack or a fine restaurant. The cost of a meal in a pub is usually around 10-15 euro per person for a main course. Dinner in a fine restaurant can vary from €40.00-€65.00 per person.
Q. What if we need some free time to shop or relax?
Free time can be built into your itinerary. Our guides are very flexible and if you decide you need free time during the tour, you should let them know.
Q. What if we change our plans during the tour?
Your driver will do all they can to ensure that you enjoy your vacation each day can and will be amended if required, this is your private tour, itineraries are not set in stone they are flexible to suit your requirements.
WEATHER & CLIMATE
Q. What weather should I expect during my tour?
Autumn (September – November) – In Autumn there can be very warm days, but equally there can be very cold ones too! Temperatures fluctuate around the 7 to 14 degrees Centigrade (45F to 60F) mark but are likely to be much warmer in September than November.
Winter (December – early March) – Winter sees Ireland’s shortest and coldest days (about 7-8 hours of daylight) but these can be crisp and bright. Temperatures fluctuate from around 1 to 5 degrees Centigrade (33F to 40F).
Spring (March – May) – In Spring, you might enjoy wonderful sunny weather but then, it might equally be cold and wet. Temperatures fluctuate from around 6 to 11 degrees Centigrade. (42F to 54F). May can have very warm days – up to about 18 degrees Centigrade.
Summer (June – August) – Most days in summer are warm, evenings can be cool, but don’t forget Murphys Law it is Ireland expect rain at anytime. Temperatures average around 14 – 20 degrees Centigrade, (58F – 70F) although it can be up to around 28 degrees Centigrade ( 82F) on some days. Temperatures higher than this are very unusual.